For us it is important that the customer is satisfied, which is why we try to be as precise, fast and reliable as possible from order to delivery.

We ask you to take note of the following information to offer an efficient service at every stage. Delivery times may vary depending on the type of product chosen, generally between 3 and 7 working days from receipt of the order for all products in the catalogue. For special or non-catalog requests (e.g. non-standard size and/or color variations) it can take up to 15 days.
Once the order has been processed and/or production is finished, we will entrust your order to our carrier. Shipping will take approximately the following:

- Italy - 2-4 working days
- EU countries - 4-6 working days

Shipping rates are calculated at the time of order based on the weight and volume of the package. You will see the shipping cost listed directly in the final stage of the order.

To obtain the deduction it is necessary to indicate the expenses incurred in the tax return and the reimbursement is due exclusively to those who covered the total costs of the renovation project.

Which furniture can the deduction be associated with? The furniture included in the deduction are beds, wardrobes, chests of drawers, bookcases, desks, tables, chairs, bedside tables, sofas, armchairs, dressers, mattresses, lighting fixtures.

If you have any questions, please contact us at assistance@tfthomefurniture.com and we will be happy to help you.

You have 14 days from the date of receipt of the order to make your return. You will have to take care of the return shipping, which will be at your expense, while we will take care of the quality control of the return, to verify that the product falls within our return policies, and we will try to make the refund as soon as possible.

In the event of a defective or damaged product, we will take care of sending you the replacement part and providing you with all the necessary instructions. Please ensure that items are returned in new, unused condition, with original tags and in the packaging received upon delivery. Returns that do not meet our policy will not be accepted and will not be refunded.

For any damaged items, customer service notification must be received within 3 days of the delivery date. Replacement requests will not be accepted after this deadline

To comply with the withdrawal deadline, it is sufficient to send the communication relating to the exercise of the right of withdrawal before the 14th day via communication to the address amministrazione@tfthomefurniture.com . The right of withdrawal applies exclusively to natural persons (consumers), they are therefore excluding all purchases made with VAT number.

You will have to independently take care of the return shipping of the product(s). The choice of courier to use is absolutely at your discretion. The return shipment must be made to:

TFT HOME FURNITURE
Via Toscana, n. 5
61022 Vallefoglia (PU) - Italy

Please ensure that items are returned in new, unused condition, with original tags and in the packaging received upon delivery. Returns that do not meet our policy will not be accepted and will not be refunded.

The Right of Withdrawal is subject to exceptions and exclusions regulated by Legislative Decree 21/2014 and applies exclusively to natural persons (consumers), therefore all purchases made with VAT number are excluded.

All payments that have been made to us will be refunded, including delivery costs (with the exception of return delivery costs). The refund will be made within 14 days of receiving the returns at our warehouse.

For the purpose of reimbursement, the returned goods must be received intact and complete in all their parts, and in the original packaging. Only manipulations of the goods necessary to establish their nature, characteristics and functioning are permitted to the customer. Further manipulations such as to decrease the value of the goods or damages that make them unusable could reduce or cancel the amount of the refund. Goods received at our warehouse with obvious damage will not be refunded.

Please note that refund times may vary for different payment methods.